Privacy that explains what happens to your complaint data.

InCheck is designed to help people organise disputes. That means the service may handle personal information, evidence, and activity logs. This page explains the basics in plain English.

What we collect

Account details such as email address and display name.

Complaint pack content, uploaded evidence, notes and analysis output.

Usage data such as page visits, actions taken, timestamps, IP address and user agent.

Technical data such as theme preference and browser cookies or local storage used to keep you signed in.

How we use it

To provide complaint pack tools, issue analysis and account access.

To keep the service secure, debug problems and improve the product.

To log admin and usage activity so operators can understand how the site is being used.

To generate structured AI guidance from the information you submit.

Who we share it with

Service providers that help run the app, such as authentication, storage and hosting systems.

AI providers used to generate structured complaint guidance.

People at your organisation who are allowed to manage the deployment or support request.

Authorities or advisers where we are required to do so by law.

Your choices

Keep your account details accurate.

Only upload evidence you are comfortable storing in the service.

Ask for access, correction or deletion using the contact route for your deployment.

Sign out when you are using a shared device.

AI and storage

When you ask InCheck to analyse a complaint or generate a summary, the relevant text may be sent to the configured AI provider to produce the result.

Uploaded evidence is stored in private storage and should only be accessible to the account holder and authorised operators.

We use activity logs so the team can see what is happening in the product and troubleshoot issues when something goes wrong.

Important note

InCheck is a drafting and guidance tool. It is not legal advice and it does not guarantee a particular outcome.

If you need a formal privacy request, use the contact route provided by the team that operates your deployment.